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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Janai McKnight

March 23, 2025

5  out of  5
rating by Janai McKnight
"I would recommend Ivan and his team to anyone who asks. They are so friendly and make all your worries about insurance dissipate. They make sure you completely understand all the answers to your questions and will go above and beyond to do everything they can to fulfill your needs. You will not find a better State Farm staff than Ivan and his team."
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Jay Young

March 18, 2025

5  out of  5
rating by Jay Young
"I’ve been a customer of Ivan Henderson, State Farm Agency since he opened his doors. He’s a 5 star agent with 10 star service. Always working to make sure my family and I are good. Mr. Henderson is always focused on providing the best customer service experience. He welcomes all questions and ensures his responses are communicated with clarity .#GoIvsn"
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Makayla Taulau

February 17, 2025

1  out of  5
rating by Makayla Taulau
"Horrible with responding to emails and calls to the office. Changed agents because of how unresponsive he was."
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Damaris Taffanelli

January 31, 2025

5  out of  5
rating by Damaris Taffanelli
"I would recommend Ivan to everyone! I worked specifically with Val and Nicolle; they were both amazing and patient. Their customer service is excellent!"
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Evelyn Quigley

January 31, 2025

5  out of  5
rating by Evelyn Quigley
"The agents in this office are always helpful. They answer all my questions and concerns."
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DAVID “SN0FL8K” SMITH

January 31, 2025

5  out of  5
rating by DAVID “SN0FL8K” SMITH
"Ivan and his team offer an uncanny customer service. Valerie is the sweetest person to deal with over the phone and always goes the extra mile for you even when you don’t ask. Definitely one of the better agencies around, making you feel like member of a larger family. It makes me happy to be a State Farm customer!"
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Elaine Alexander

January 31, 2025

5  out of  5
rating by Elaine Alexander
"Staff are very friendly and attentive to all the customers needs."
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Joyce K

January 10, 2025

5  out of  5
rating by Joyce K
"Mr Hendersons office takes care of all my insurance needs . Val is the best customer service provider. i have been with this company for a long time and they always take care of my needs."
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Marilyn Holland

January 2, 2025

5  out of  5
rating by Marilyn Holland
"Valerie is always there to help when in need.. very responsive and gets any issues I'm having handled. :)"
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Bernadette Muniz

February 21, 2024

2  out of  5
rating by Bernadette Muniz
"Just transferred to this office from Pennsylvania. No one ever answers the phone. Whenever someone calls back they never introduce themselves which is a little impersonal and doesn't help build the customer relationship. Constantly makes mistakes with policies which result in having to make numerous phone calls to have them corrected."
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jessebraggs32

July 29, 2022

5  out of  5
rating by jessebraggs32
"Bailey is a saint! Her enthusiasm and energy is unmatched! My girlfriend and I really appreciated how well she worked to answer our questions and how well she worked with our mortgage lender."
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Silvia

July 26, 2022

5  out of  5
rating by Silvia
"Para mí es la mejor aseguranza que he tenido siempre están ahí para cualquier pregunta que tengo son tan amable para contestar toda mis preguntas para mí son los mejores y les doy 5 ⭐⭐⭐⭐ ⭐"
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Pam Masters

July 21, 2022

5  out of  5
rating by Pam Masters
"They are very hopefully and nice"
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Celia Lazo

July 20, 2022

5  out of  5
rating by Celia Lazo
"This location is absolutely phenomenal! Everyone who works at Ivan Hendersons office are always so kind and quick to assist with any questions or concerns I may have. I can always rely on them because I know they will pick up the phone when I call."
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Robert Cradle

July 19, 2022

5  out of  5
rating by Robert Cradle
"I have been a customer since around 2001 and have always been satisfied with the service. Ivan and staff has always made themselves available and the turn-a-round has always been same day when I needed anything. Ivan has decades of experience and he is dedicated to his work. You will not find anyone as honest Ivan and his crew!"
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Dawn Cyrus

July 19, 2022

5  out of  5
rating by Dawn Cyrus
"I received excellent customer service today"
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Marlene Evans

July 19, 2022

5  out of  5
rating by Marlene Evans
"Valerie always give the best customer service!"
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Meghan Larson

July 18, 2022

5  out of  5
rating by Meghan Larson
"I have been a customer of Ivan Henderson’s firm for nearly 15 years and have always appreciated how responsive, respectful, and considerate they are. Every interaction I have with this office is pleasant and enjoyable. I have met Mr Henderson personally and he is a man of high integrity and dignity, which is (sadly) not so common in our culture. I wouldn’t hesitate to recommend them to a friend or family member!"
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Lady K Coulter

July 6, 2022

5  out of  5
rating by Lady K Coulter
"I have just experienced the most wonderful customer service person. Her name is beautiful and she uses a shorter version "Yani" which is lovely. Not only was she a "real person" (not a machine), but jovial, friendly, and knew what she was talking about. A rare commodity, in this day of electronics. "Yani" did not try to pass me off to another party or disconnect me (of which I have had the first hand misfortune with others in the past - not your company). This encounter has brightened my day and I appreciate all she did. Please relay this information to the higher ups, so they know what a treasure they have with this employee. Thanking you for your most valuable time (and "Yani's"). Looking for more good fortune with other calls I may make in the future. "Yani" has really set the bar high for all those to follow."
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Shanae Hale

February 25, 2022

5  out of  5
rating by Shanae Hale
"Great experience with Mr Henderson for about 20 years!"
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Nicole King-Martin

December 27, 2021

5  out of  5
rating by Nicole King-Martin
"My husband and I have been clients of Ivan Henderson‘s office for over 20 years. The office and team show nothing but professionalism, always responsive and follow through, always willing to help and of course their customer service is exceptional."
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DIANA CAMPOS

December 23, 2021

5  out of  5
rating by DIANA CAMPOS
"Astonishing staff! I love State Farm"
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Brandon Fairchild

December 22, 2021

5  out of  5
rating by Brandon Fairchild
"Great customer service with very knowledgeable staff. All of my insurance policies will continue to be serviced by this outstanding agency."
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Lorilea Caplinger

November 20, 2021

4  out of  5
rating by Lorilea Caplinger
"The employees have always been very attentive to my needs. They answer my questions and make sure I have all of the information I need."
Profile photo of Dana Marks Halpert

Dana Marks Halpert

November 18, 2021

5  out of  5
rating by Dana Marks Halpert
"Anytime I have a policy question they answer the first time I call and provide answers and steps that are easy to follow to help me get the best rate and insurance options for what I need. Highly recommend!"