State Farm® Insurance Agent Ivan Henderson

"Just transferred to this office from Pennsylvania. No one ever answers the phone. Whenever someone calls back they never introduce themselves which is a little impersonal and doesn't help build the customer relationship. Constantly makes mistakes with policies which result in having to make numerous phone calls to have them corrected."

"Bailey is a saint! Her enthusiasm and energy is unmatched! My girlfriend and I really appreciated how well she worked to answer our questions and how well she worked with our mortgage lender."

"Para mí es la mejor aseguranza que he tenido siempre están ahí para cualquier pregunta que tengo son tan amable para contestar toda mis preguntas para mí son los mejores y les doy 5 ⭐⭐⭐⭐ ⭐"

"They are very hopefully and nice"

"This location is absolutely phenomenal! Everyone who works at Ivan Hendersons office are always so kind and quick to assist with any questions or concerns I may have. I can always rely on them because I know they will pick up the phone when I call."

"I have been a customer since around 2001 and have always been satisfied with the service. Ivan and staff has always made themselves available and the turn-a-round has always been same day when I needed anything. Ivan has decades of experience and he is dedicated to his work. You will not find anyone as honest Ivan and his crew!"

"I received excellent customer service today"

"Valerie always give the best customer service!"

"I have been a customer of Ivan Henderson’s firm for nearly 15 years and have always appreciated how responsive, respectful, and considerate they are. Every interaction I have with this office is pleasant and enjoyable. I have met Mr Henderson personally and he is a man of high integrity and dignity, which is (sadly) not so common in our culture. I wouldn’t hesitate to recommend them to a friend or family member!"

"I have just experienced the most wonderful customer service person. Her name is beautiful and she uses a shorter version "Yani" which is lovely. Not only was she a "real person" (not a machine), but jovial, friendly, and knew what she was talking about. A rare commodity, in this day of electronics. "Yani" did not try to pass me off to another party or disconnect me (of which I have had the first hand misfortune with others in the past - not your company). This encounter has brightened my day and I appreciate all she did. Please relay this information to the higher ups, so they know what a treasure they have with this employee. Thanking you for your most valuable time (and "Yani's"). Looking for more good fortune with other calls I may make in the future. "Yani" has really set the bar high for all those to follow."

"Great experience with Mr Henderson for about 20 years!"

"My husband and I have been clients of Ivan Henderson‘s office for over 20 years. The office and team show nothing but professionalism, always responsive and follow through, always willing to help and of course their customer service is exceptional."

"Astonishing staff! I love State Farm"

"Great customer service with very knowledgeable staff. All of my insurance policies will continue to be serviced by this outstanding agency."

"Staff are very friendly and attentive to all the customers needs."

"The employees have always been very attentive to my needs. They answer my questions and make sure I have all of the information I need."

"Anytime I have a policy question they answer the first time I call and provide answers and steps that are easy to follow to help me get the best rate and insurance options for what I need. Highly recommend!"

"I have been with Ivan Henderson - State Farm for 21 years. They have the best rates. Every year I do a review on my insurance and no one gives me a better rate than Ivan Henderson. Whenever I call them for assistance they are professional and get the job done. Looking forward to being with them another 21 years."

"Been here for a few years great people"

"I have been with State Farm at Ivan's office since I started driving. They have always been very family oriented, honest, quick to respond, and friendly. Anytime we've had an issue, they were quick to resolve and any questions we have had they've made sure to explain it so we understood fully. Highly recommend this branch of State Farm! PS- Valerie is amazing and patient! Make sure you get a chance to talk to her as well!"

"Ivan Henderson and his team is professional towards me. When I need assistance, the team is always helpful."

"Ivan Henderson has been my State Farm Agent for 25 years. The service is impeccable! Special shout out to Valerie!"

"The personnel are very help full with all our insurance needs"

"Great customer service. And always very helpful whenever I call and need help."

"I’ve been a client for many years and always received good and prompt service. I would definitely refer them to anyone that’s looking for an insurance company."