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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miki McPherson

April 30, 2026

5  out of  5
rating by Miki McPherson
"Ivan Henderson’s level of service has been consistently OUTSTANDING! What truly sets him apart is his genuine commitment to putting my needs first. I never feel pressured to purchase additional products or coverage I don’t need, everything is explained clearly, and recommendations are always thoughtful and tailored to my situation. Ivan is responsive, knowledgeable, and incredibly easy to work with. Any questions or concerns I’ve had are addressed promptly, and I always feel confident that I’m getting Honest, Transparent guidance. He prioritize trust and long-term relationships over quick sales! If you’re looking for an agent who provides top-notch customer care and service, and truly looks out for your best interests, I highly recommend Ivan Henderson as your State Farm guy!!!"
We responded:
"Miki, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Balmo alberto Zaldivar fuentes

April 30, 2026

5  out of  5
rating by Balmo alberto Zaldivar fuentes
"Me párese una excelente experiencia 👌"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ivan Henderson’s Team here in SEVERN . "
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Kenneth Alleyne

April 30, 2026

5  out of  5
rating by Kenneth Alleyne
"What I certainly appreciate about Mr. Henderson and State Farm is the consistency, reliability, care, and professionalism displayed since I came into contact with him in 1996. Not only has he taken care of my needs, but the next generation of my family as well."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ivan Henderson’s Team here in SEVERN . "
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Jorge Ayres

April 30, 2026

5  out of  5
rating by Jorge Ayres
"El equipo de Ivan Henderson es super profesional, atento, amigable y se toman el tiempo para explicarte todo con cada detalle. Muchas gracias por toda la ayuda que siempre me dan. Valerie Smith es la mejor!"
We responded:
"Thank you for taking the time to leave such a great review, Jorge. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Anthony Wilson

November 10, 2025

5  out of  5
rating by Anthony Wilson
"Ivan and Staff has been very patient on dealing with my issues for years and has always went above and beyond to make sure I was in good hands."
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Veronica Kimzey

October 31, 2025

5  out of  5
rating by Veronica Kimzey
"Ivan was a huge help for me and my husband during our recent move back to the states from Europe with homeowners, auto and property insurance, taking a lot of stress as new home buyers off of our shoulders. We value his responsiveness and to assist us with our needs as soon as we have questions."
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S Johnson

August 29, 2025

5  out of  5
rating by S Johnson
"I have been a client of Mr. Henderson for close to 25 years that should be a 5 star rating in it's self. The professionalism, customer service and the general delight of the staff that may have changed over the years but is one thing that has not changed. Also I have to give Valerie her flowers, she has been a blessing in so many ways with her wealth of knowledge and wonderful demeanor for the 25 years l have known her. Ivan Henderson State Farm Agent thank looking forward to 25 more years. BTW I AM A HIGH MAINTENANCE CLIENT!!! 🤪"
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Renee Milligan

August 1, 2025

5  out of  5
rating by Renee Milligan
"Outstanding service from Ivan Henderson and Team! Our family has been with State Farm since 1997, and we’ve been with Ivan Henderson‘s agency since 2004; over two decades of exceptional service! From day one, Ivan and his team have consistently gone above and beyond. Whether it’s a quick question or a more complex issue. They stop what they’re doing and assist immediately, always with professionalism and a smile. What truly set Ivan apart is his accessibility and genuine care. I always feel like he’s just a phone call away ready to help, advise, or simply provide peace of mind. That kind of personal attention is rare these days, and it’s why we continue to trust him with our insurance needs years after. Thank you, Ivan and team for your unwavering dedication and top-notch customer service!"
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D Jones

July 30, 2025

5  out of  5
rating by D Jones
"Ivan and his team are much more than an insurance agency providing coverage. They go above and beyond to look into everything I desired to ensure I had the proper coverage tailor made for my current situation. The team also took time to explain what exactly my coverage offered and how to make sure my policies are set up to work for me and evolve as my needs change. I would highly recommend Ivan and his team!!!"
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Darren Johnson

July 14, 2025

4  out of  5
rating by Darren Johnson
"Ivan was very knowledgeable and helpful as he could be. His assistant, Tennell Epps, was very helpful, open and honest."
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Audra Watkins, Realtor

May 24, 2025

5  out of  5
rating by Audra Watkins, Realtor
"Ivan is the absolute best! He is always personable and professional. I recently had a flood at my house and who showed up for moral support and guidance, Ivan. Claim reps are not responsible to do that but he did. That little extra comfort and guidance meant the world to us. He also did a regular check in to make sure we were being taken care of by our adjuster and we were. He is not only our rep but our friend too!!"
We responded:
"Audra, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mike Williams

May 23, 2025

5  out of  5
rating by Mike Williams
"Great service, great office, great agent!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michelle Williams

May 23, 2025

5  out of  5
rating by Michelle Williams
"I've been with Ivan Henderson's agency since it started. He's made the process of obtaining coverage, whether it's a Life policy or Auto insurance easy. For every policy that I've started over the years, he's always taken the time to go over every aspect of the policy and explained things in a way that I was able to understand and he's never rushed me to get the policy written. He has always been kind and understanding and he makes sure there are no doubts or conerns when we're done. His staff is very professional and knowledgeable. I plan to keep my business with his agency for a long time coming. Thank you Ivan Henderson for all that you've done over the years!"
We responded:
"Michelle We have enjoyed working with you all of these years! Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Patricia Ruiz

May 23, 2025

5  out of  5
rating by Patricia Ruiz
"Ivan Henderson’s name rings bells in this region because he defines knowledge, expertise, care and compassion. I learn something new each time I get the privilege of hearing Ivan Speak and teach classes. I will continue to refer Ivan Henderson personally and professionally and always look forward to working with him!"
We responded:
"Patricia thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Freddie Watkins

May 23, 2025

5  out of  5
rating by Freddie Watkins
"This guy is the best for what he do, Whenever I had a problem he took care of it for me. He speaks very well in detail and Mr.Ivan will Explain it very well. His customer service is Excellent, I wish. It was more people like him."
We responded:
"Freddie we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Christopher Forgenie

May 7, 2025

5  out of  5
rating by Christopher Forgenie
"I recently had the pleasure of working with Tennel Epps from State Farm, and I couldn't be more satisfied with the experience. Tennel was incredibly helpful in providing homeowners insurance quotes for my three properties. He demonstrated a high level of professionalism throughout the process, making everything seamless and stress-free. His attention to detail and clear communication ensured I had all the information needed to make informed decisions. I highly recommend Tennel Epps to anyone looking for reliable and professional insurance assistance. Thank you, Tennel, for your outstanding service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Simply AshleyE

April 16, 2025

5  out of  5
rating by Simply AshleyE
""I had a great experience with my insurance rep. Mr. Epps was both knowledgeable and kind throughout the entire process. Their clear communication and professionalism made a stressful situation much easier to handle.""
We responded:
"Hey Ashley! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Barney Brown Jr

April 15, 2025

5  out of  5
rating by Barney Brown Jr
"Mr. Henderson is a True professional. He assisted me in finding the right policy from beginning to end. I Highly recommend Mr. Henderson for all your policy needs."
We responded:
"Barney I'm thankful that you gave me the opportunity to earn your business. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joanne Montague

April 10, 2025

5  out of  5
rating by Joanne Montague
"Tennel Epps is very thorough and attentive to details. Love working with him!"
We responded:
"Joanne thanks for allowing Tennel the opportunity to work with you and thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Lewis

April 10, 2025

5  out of  5
rating by James Lewis
"For over two decades, my family and I have relied on Mr. Henderson and his service has been consistently exceptional. Mr. Henderson and his staff demonstrate a level of professionalism and attentiveness that is truly remarkable. They take the time to understand individual needs, ensuring policies are tailored for optimal coverage. The staff are always courteous, knowledgeable, and readily available to address any questions or concerns, making the entire insurance process smooth and stress-free. Mr. Henderson's expertise and dedication have been invaluable, guiding us through life's changes and ensuring our coverage remains comprehensive. Whether navigating policy details, processing claims efficiently, or offering sound advice, Mr Henderson and his team consistently exceeds expectations."
We responded:
"Jim & Vhonda thank you for trusting us for so many years! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We truly enjoy working together with you both! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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P Adams

April 10, 2025

5  out of  5
rating by P Adams
"The service that Ivan Henderson provides is top notch! You won’t be disappointed, I promise!"
We responded:
"Mr. Adam's, you and Cherita are an absolute joy as clients! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kendra Watters

April 9, 2025

5  out of  5
rating by Kendra Watters
"I love being a client of Ivan’s and his team! They are always prompt to responding when I have to leave a voicemail and they do what they say they’re gonna do!"
We responded:
"Hey Kendra! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angelo Watters

April 9, 2025

5  out of  5
rating by Angelo Watters
"Ivan and his team demonstrate exceptional professionalism in handling insurance matters. Their prompt and efficient service, coupled with their respectful demeanor, makes them a pleasure to work with. I highly recommend them for any insurance-related issues. Their dedication is such that I would travel across the globe to seek their assistance."
We responded:
"Thank you Angelo for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kim Brown

April 8, 2025

5  out of  5
rating by Kim Brown
"Agent Tennel Epps’ knowledge and friendliness really stood out! He answered every question I had and even some that I didn’t know I needed the answer to. Very happy with the results!"
We responded:
"Kim, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Don White

April 4, 2025

5  out of  5
rating by Don White
"Tennel gave Excellent excellent customer service and attentiveness. I had a lot of questions and every question was asked as well as answered. The follow up was prompted. Which made the process smooth and easy."
We responded:
"Thank you for your 5-star review Don! My State Farm team and I are happy to be your good neighbor!"