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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Forgenie

May 7, 2025

5  out of  5
rating by Christopher Forgenie
"I recently had the pleasure of working with Tennel Epps from State Farm, and I couldn't be more satisfied with the experience. Tennel was incredibly helpful in providing homeowners insurance quotes for my three properties. He demonstrated a high level of professionalism throughout the process, making everything seamless and stress-free. His attention to detail and clear communication ensured I had all the information needed to make informed decisions. I highly recommend Tennel Epps to anyone looking for reliable and professional insurance assistance. Thank you, Tennel, for your outstanding service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Simply AshleyE

April 16, 2025

5  out of  5
rating by Simply AshleyE
""I had a great experience with my insurance rep. Mr. Epps was both knowledgeable and kind throughout the entire process. Their clear communication and professionalism made a stressful situation much easier to handle.""
We responded:
"Hey Ashley! Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Barney Brown Jr

April 15, 2025

5  out of  5
rating by Barney Brown Jr
"Mr. Henderson is a True professional. He assisted me in finding the right policy from beginning to end. I Highly recommend Mr. Henderson for all your policy needs."
We responded:
"Barney I'm thankful that you gave me the opportunity to earn your business. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joanne Montague

April 10, 2025

5  out of  5
rating by Joanne Montague
"Tennel Epps is very thorough and attentive to details. Love working with him!"
We responded:
"Joanne thanks for allowing Tennel the opportunity to work with you and thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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James Lewis

April 10, 2025

5  out of  5
rating by James Lewis
"For over two decades, my family and I have relied on Mr. Henderson and his service has been consistently exceptional. Mr. Henderson and his staff demonstrate a level of professionalism and attentiveness that is truly remarkable. They take the time to understand individual needs, ensuring policies are tailored for optimal coverage. The staff are always courteous, knowledgeable, and readily available to address any questions or concerns, making the entire insurance process smooth and stress-free. Mr. Henderson's expertise and dedication have been invaluable, guiding us through life's changes and ensuring our coverage remains comprehensive. Whether navigating policy details, processing claims efficiently, or offering sound advice, Mr Henderson and his team consistently exceeds expectations."
We responded:
"Jim & Vhonda thank you for trusting us for so many years! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. We truly enjoy working together with you both! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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P Adams

April 10, 2025

5  out of  5
rating by P Adams
"The service that Ivan Henderson provides is top notch! You won’t be disappointed, I promise!"
We responded:
"Mr. Adam's, you and Cherita are an absolute joy as clients! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kendra Watters

April 9, 2025

5  out of  5
rating by Kendra Watters
"I love being a client of Ivan’s and his team! They are always prompt to responding when I have to leave a voicemail and they do what they say they’re gonna do!"
We responded:
"Hey Kendra! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Angelo Watters

April 9, 2025

5  out of  5
rating by Angelo Watters
"Ivan and his team demonstrate exceptional professionalism in handling insurance matters. Their prompt and efficient service, coupled with their respectful demeanor, makes them a pleasure to work with. I highly recommend them for any insurance-related issues. Their dedication is such that I would travel across the globe to seek their assistance."
We responded:
"Thank you Angelo for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kim Hatcher

April 8, 2025

5  out of  5
rating by Kim Hatcher
"Agent Tennel Epps’ knowledge and friendliness really stood out! He answered every question I had and even some that I didn’t know I needed the answer to. Very happy with the results!"
We responded:
"Kim, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Don White

April 4, 2025

5  out of  5
rating by Don White
"Tennel gave Excellent excellent customer service and attentiveness. I had a lot of questions and every question was asked as well as answered. The follow up was prompted. Which made the process smooth and easy."
We responded:
"Thank you for your 5-star review Don! My State Farm team and I are happy to be your good neighbor!"
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Orlando Simmons

April 4, 2025

5  out of  5
rating by Orlando Simmons
"I’ve had an amazing experience working with Tennell Epps at State Farm. He took the time to really understand my needs and walked me through all my options with patience and clarity. Whether it was auto, home, or life insurance, I felt confident I was making the right decisions thanks to his guidance. I appreciated his responsive, professional, and genuinely care while helping me. I highly recommend him if you’re looking for an agent who goes the extra mile!"
We responded:
"We’re thankful for your feedback Orlando! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Elegance Brown

April 2, 2025

5  out of  5
rating by Elegance Brown
"Ivan Henderson and his team are amazing! They were really professional and worked with me to get the best policy fit for my situation. The team is very good at following up and getting back to you with an update and I really appreciate that!"
We responded:
"Hey Elegance we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Janai McKnight

March 23, 2025

5  out of  5
rating by Janai McKnight
"I would recommend Ivan and his team to anyone who asks. They are so friendly and make all your worries about insurance dissipate. They make sure you completely understand all the answers to your questions and will go above and beyond to do everything they can to fulfill your needs. You will not find a better State Farm staff than Ivan and his team."
We responded:
"Thank you for reviewing our State Farm office Janai! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jay Young

March 18, 2025

5  out of  5
rating by Jay Young
"I’ve been a customer of Ivan Henderson, State Farm Agency since he opened his doors. He’s a 5 star agent with 10 star service. Always working to make sure my family and I are good. Mr. Henderson is always focused on providing the best customer service experience. He welcomes all questions and ensures his responses are communicated with clarity .#GoIvsn"
We responded:
"Mr. Young and Mrs. Young we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Makayla Taulau

February 17, 2025

1  out of  5
rating by Makayla Taulau
"Horrible with responding to emails and calls to the office. Changed agents because of how unresponsive he was."
We responded:
"Makayla I'm saddened to learn that your experience didn't provide you with the level of service expected. I'm hopeful that you are able to have a much better experience with your new agent. I will speak with my team to learn what could have happened with you and we will make any needed changes to the service we deliver. Thank you for your transparency Makayla! "
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Damaris Taffanelli

January 31, 2025

5  out of  5
rating by Damaris Taffanelli
"I would recommend Ivan to everyone! I worked specifically with Val and Nicolle; they were both amazing and patient. Their customer service is excellent!"
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Evelyn Quigley

January 31, 2025

5  out of  5
rating by Evelyn Quigley
"The agents in this office are always helpful. They answer all my questions and concerns."
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DAVID “SN0FL8K” SMITH

January 31, 2025

5  out of  5
rating by DAVID “SN0FL8K” SMITH
"Ivan and his team offer an uncanny customer service. Valerie is the sweetest person to deal with over the phone and always goes the extra mile for you even when you don’t ask. Definitely one of the better agencies around, making you feel like member of a larger family. It makes me happy to be a State Farm customer!"
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Elaine Alexander

January 31, 2025

5  out of  5
rating by Elaine Alexander
"Staff are very friendly and attentive to all the customers needs."
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Joyce K

January 10, 2025

5  out of  5
rating by Joyce K
"Mr Hendersons office takes care of all my insurance needs . Val is the best customer service provider. i have been with this company for a long time and they always take care of my needs."
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Marilyn Holland

January 2, 2025

5  out of  5
rating by Marilyn Holland
"Valerie is always there to help when in need.. very responsive and gets any issues I'm having handled. :)"
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Bernadette Muniz

February 21, 2024

2  out of  5
rating by Bernadette Muniz
"Just transferred to this office from Pennsylvania. No one ever answers the phone. Whenever someone calls back they never introduce themselves which is a little impersonal and doesn't help build the customer relationship. Constantly makes mistakes with policies which result in having to make numerous phone calls to have them corrected."
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jessebraggs32

July 29, 2022

5  out of  5
rating by jessebraggs32
"Bailey is a saint! Her enthusiasm and energy is unmatched! My girlfriend and I really appreciated how well she worked to answer our questions and how well she worked with our mortgage lender."
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Silvia

July 26, 2022

5  out of  5
rating by Silvia
"Para mí es la mejor aseguranza que he tenido siempre están ahí para cualquier pregunta que tengo son tan amable para contestar toda mis preguntas para mí son los mejores y les doy 5 ⭐⭐⭐⭐ ⭐"
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Pam Masters

July 21, 2022

5  out of  5
rating by Pam Masters
"They are very hopefully and nice"